Refund policy

At RYZORA, we aim to provide a smooth and satisfying shopping experience for our customers.

Because we offer Cash on Delivery (COD), customers are allowed to check their order at the moment it is delivered.

Return at Delivery
If the product does not meet your expectations, you may decline the package while the delivery courier is still present. Simply inform the courier that you do not wish to accept the order.

After Delivery
Once the package has been accepted and the courier has left the delivery location, the order will be considered final and cannot be returned or refunded.

Product Condition
To be eligible for refusal at delivery, the item must remain unused and in its original packaging.

Important Notice
We strongly recommend inspecting your order carefully at the time of delivery to make sure everything is correct.

Customer Support
If you have any questions regarding this policy, please contact our support team at ryzoragen.com.